NETELLER International Money Transfer First Time Credit Offer (FTC) Terms and Conditions

READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING. YOU WILL BE DEEMED TO HAVE ACCEPTED THESE TERMS AND CONDITIONS AND AGREED TO BE BOUND BY THEM WHEN PARTICIPATING IN THIS PROMOTION. AMONG OTHER THINGS, THESE TERMS AND CONDITIONS INCLUDE LIMITATIONS OF YOUR RIGHTS AND REMEDIES.

1. The Promotion

1.1 Subject to meeting the conditions of this promotion, we are giving newly registered NETELLER International Money Transfer service (“NETELLER International Money Transfer” or "NIMT”) subscribers a one-off credit discount (referred to herein as “First Time Credit”, “FTC” or “The Promotion”) for the first cross-border NIMT transaction when the conditions described in Annex 1 (Current FTC offer) below are met (for example: if a customer transfers an amount of GBP 500 - , from the United Kingdom, he/she will only be charged GBP 495).

1.2 The Promotion is valid for the period described in the relevant “Validity Period” column and starts counting from the day a customer has successfully registered an account with NETELLER International Money Transfer.

2. Eligibility Criteria

In order to participate in this promotion, a customer must:

a) Have a newly registered account with NETELLER International Money Transfer in accordance with the relevant NETELLER Terms Of Use (“Account”);

b) Have accepted and agreed to the NETELLER International Money Transfer Terms and Conditions and be a newly registered user of NETELLER International Money Transfer;

c) Register an account in one of the countries listed in the column “Sender Country” within the table in Annex 1 below;

d) Successfully complete an Eligible Transaction within the Validity Period;

e) not use your Account for commercial purposes;

f) not be an employee or an immediate family member of any of the NETELLER, NETELLER or Paysafe group companies. For avoidance of doubt “immediately family member” shall mean any individual with any of the following relationships to the employee: a/ spouse, and parents thereof; b/ sons and daughters, and spouses thereof; c/ parents, and spouses thereof; d/ brothers and sisters, and spouses thereof; e/ grandparents and grandchildren, and spouses thereof; f/ domestic partner and parents thereof, including domestic partners of any individual in a/ through g/ of this definition; and g/ any individual related by blood or affinity whose close association with the employee is the equivalent of a family relationship;

g) not be a service provider or an immediate family member of a service provider to any of the Paysafe group companies;

h) be at least 18 years of age;

i) not reside or be located in any country that NETELLER’s and NETELLER’s products and/or operations, as the case may be, are prohibited from offering Accounts. The above are collectively referred to as the “Eligibility Criteria”.

3. Eligible Transactions

3.1 Eligible transaction (referred to herein as “Eligible Transaction”) is the customer’s first successful transaction authorized using NETELLER International Money Transfer (subject to the NETELLER International Money Transfer Terms Of Use), meeting the criteria set in the table in Annex 1 below, which may include the following points:

3.1.1 Member Country of Registration or Sender Country – The country where the customer is registered from/in;

3.1.2 FTC Amount – The amount of the promotion to be granted upon making an Eligible transaction;

3.1.3 Minimum Transfer Amount – The minimum amount that needs to be transferred;

3.1.4 Validity Period – The period in which the promotion will be valid for, counted in days, from the day of the registration;

3.1.5 Recipient Country – The country where the transfer is sent to;

3.1.6 Deposit Option – The payment method to be used for depositing the amount of the initiated transfer;

3.1.7 Pay-out Method – The type of the account where the transfer is sent to, which is provided as an option during the transfer initiation (e.g. bank account, mobile wallet, card, etc.)

3.1.8 Platform of Transfer – The platform used for initiating an Eligible transfer, that may be a Mobile Application and/or a Web Browser (desktop or mobile)

3.2 Recipients may not be NETELLER Account Holders at the time of authorizing the Eligible Transaction.

3.3 The following transactions shall not be considered Eligible Transaction:

a) Standard person to person transactions through the NETELLER wallet;

b) Transactions between linked accounts, including transactions between two or more linked NETELLER accounts (regardless of any VIP status of any of the account or accounts); transactions between two or more linked NETELLER accounts (regardless of any VIP status of any of the account or accounts);

3.4 NETELLER, in their sole but reasonable discretion, reserve the right to disregard any transaction, pretending to be Eligible Transaction, that is deemed suspicious of an abuse of this promotion, including but not limited to, transactions that have no commercial purpose, multiple transactions that are made to artificially increase the volume of Eligible Transactions or transactions that are not for the personal benefit of the Account Holder.

4. How it works

Register an account with NETELLER International Money Transfer and within the validity period (see the column “Validity Period” in the table in Annex 1 below), and with your first transfer using NIMT, send an amount either equal to or greater than the relevant amount displayed under the “Minimum Transfer Amount column:

  • from any of the countries listed under the Sender Country column in the table in Annex 1 below,
  • to a country listed in the Recipient Country column on the relevant row,
  • from the payment method listed in the Deposit Option column on the relevant row,
  • to a recipient’s account type listed on the relevant row under the “Pay-out Method” column,
  • by initiating the transfer via the platform listed under the “Platform” column on the relevant row.

The FTC promotion amount will be deducted off the value of your Eligible Transaction when you meet the criteria stipulated in Sections 1, 2 and 3 above, and also in the table in Annex 1 below.

5. Privacy and Personal Data

The processing of your personal data is governed by NETELLER’s Privacy Policy that shall apply to you regardless of whether you have a NETELLER account or not. If you are a prize winner, additional information may be required to verify compliance with these promotion terms and conditions.

6. Legal Recourse

6.1 This Promotion is brought to you by Paysafe Payment Solutions Limited a company duly registered under the laws of Ireland under company number 626665 with registered office at Floor 3, Kilmore House, Spencer Dock, Dublin 1, Ireland, D01 YE64 and authorized by the Central Bank of Ireland (CBI) for the issuing of electronic money  (“NETELLER”).

6.2 Participants are deemed to have accepted and agreed to be bound by these Terms and Conditions when using NETELLER International Money Transfer during the Promotion NETELLER reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.

6.3 NETELLER reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

6.4 Insofar as is permitted by law, NETELLER, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of NETELLER, its agents or distributors or that of their employees. Your statutory rights are not affected.

6.5 NETELLER reserves the right to remove you from this Promotion where we have reason to believe that you have breached or tried to breach these Promotion Terms and Conditions or attempted to circumvent any security or operational procedures.

6.6 NETELLER accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

6.7 All decisions by NETELLER are final and binding.

6.8 NETELLER is not responsible for:

(1) any incorrect or inaccurate information, whether caused by participants, printing errors or by any of the equipment or programming associated with or utilised in this promotion; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorised human intervention in any part of the entry process or this promotion; (4) technical or human error which may occur in the administration of this promotion or the processing of entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from participation in this promotion or receipt or use or misuse of any prize.

6.9 All issues and questions concerning the construction, validity, interpretation and enforceability of these promotion terms and conditions, or the rights and obligations of the participant and NETELLER, in connection with the promotion shall be governed by, and construed in accordance with the laws of Ireland, without giving effect to any choice of law or conflict of law rules (whether of Ireland or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than Ireland.

6.10 If there is any discrepancy between any translated version and the (original) English version of these promotion terms and conditions, the English version shall prevail.

7. Contact Us

If you have any questions about this promotional offer or our services in general, you can contact us at any time by sending a message to Customer Service via the “Email Support” facility on our Website or by calling +44 203 308 2520.

Annex 1

Sender CountryFTC AmountMinimum Transfer AmountValidity Period
(in calendar days)
Recipient CountryDeposit OptionPay-out MethodPlatform
PolandPLN 20PLN 2,000 or equivalent in send currency90any availableany availableany availableany available
AustraliaAUD 20AUD 1,000 or equivalent in send currency90any availableany availableany availableany available
Belgium, Finland, France, Germany, Ireland, Italy, Malta, Netherlands, SpainEUR 5EUR 500 or equivalent in send currency90any availableany availableany availableany available
South AfricaZAR 200ZAR 10,000 or equivalent in send currency90any availableany availableany availableany available
CanadaCAD 20CAD 1,000 or equivalent in send currency90any availableany availableany availableany available
NorwayNOK 50NOK 5,000 or equivalent in send currency90any availableany availableany availableany available
United StatesUSD 7USD 500 or equivalent in send currency90any availableany availableany availableany available
New ZealandNZD 15NZD 1,000 or equivalent in send currency90any availableany availableany availableany available
SwedenSEK 50SEK 5,000 or equivalent in send currency90any availableany availableany availableany available
DenmarkDKK 40DKK 3,500 or equivalent in send currency90any availableany availableany availableany available
SingaporeSGD 20SGD 1,000 or equivalent in send currency90any availableany availableany availableany available
MexicoMEX 300MEX 15,000 or equivalent in send currency90any availableany availableany availableany available
TaiwanTWD 200TWD 20,000 or equivalent in send currency90any availableany availableany availableany available
United KingdomGBP 5GBP 500 or equivalent in send currency90any availableany availableany availableany available