Three easy ways to verify your account

All you need to do is fund your account and send us proof of your identity and address.
There are three different ways you can do this:

  • Using the NETELLER mobile app is the simplest and fastest way to get verified
  • If you have a good webcam on your laptop or desktop computer, you can use it to capture images of your ID
  • Alternatively, you can upload photos of your ID

Sign in and verify now

Verification Top Tips

  1. Use valid, government-issued ID that hasn’t expired and has a recent photo
  2. Please turn off your flash when taking photos of your documents
  3. Make sure all the text on both the front and back of your ID card is legible
  4. If using your webcam, put your laptop on a hard surface to prevent it from shaking

Webcam photos can sometimes be tricky, so why not use our mobile app to scan your documents

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The benefits of verifying your account

  •   Makes your NETELLER Account even safer
  •   Increases the transaction limits on your account
  •   Gives you access to additional deposit options

Sign in and verify now

Frequently Asked Questions

  1. Fund your account
  2. Verify who you are:
    • If your country has “verify with Facebook” enabled, you will be able to verify your account ownership and address using your Facebook credentials
    • If not, you can verify your ID and address separately

  • Valid, not expired
  • Colour copy
  • Clearly legible
  • All corners visible
  • Should contain all personal details such as name, date of birth, issuing authority, etc.
  • Both front and back of ID cards included

A valid passport, identity card or driver’s licence

Simply navigate to “Verification” in the “Settings” tab once you have logged into your NETELLER account

When you’re logged into your NETELLER account, go to Settings > Verification > Verify Now

  • Upload a copy of your valid government issued ID and a selfie to verify your ID.
  • You can do this through the mobile app, using your webcam or by uploading photos.

  • If the geolocation service is available in your country, you can allow your browser to access your location and we can verify it matches your registered address
  • If this is not an option for you, you can upload a document that contains your full name and address

  • Valid identity document if it contains full address details
  • Original printed statement or stamped letter from a financial institution
  • Utility bill
  • Statement/bill no older than 90 days
  • All corners visible
  • Should contain full address details, name and issuing authority