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Frequently asked questions
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What address verification documents do you accept?
We accept the following documents for address verification:
- A utility bill issued within the past 90 days (for heating, electricity, water,
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Can I use my credit/debit card deposit for gambling?
Card deposits are the quickest way to top up your NETELLER account.
Every time you make a deposit, we will ask whether you would like to use
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What is Secure ID and how to reset it?
The Secure ID is an additional security feature that helps you increase the security level of your NETELLER account. Upon some logins or
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How do I reset my NETELLER password?
If you have access to your NETELLER account, you can easily reset your password by following these steps (available only via web browser):
- Log
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How to verify my account and increase my limits?
Once you've started using your NETELLER account, you'll have the option to verify your identity by uploading a valid and readable photo of your
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