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What do I need to open an account with NETELLER?

Opening a NETELLER account – quick and easy!

To start, click on the Join for Free button at the top right corner: you'll need to provide your names, country of residence and preferred currency, as well as the email address and password you'll use with your account. We'll also ask you to verify your email address – simply follow the on-screen instructions and look for an email from NETELLER in your inbox; make sure to also check your Spam/Junk folder. Note that the email verification link is valid for 30 minutes only. If it expires, request a new one by clicking 'Send new email'.

With your email address verified, you can now start exploring NETELLER! You'll see several buttons with the different payment options we provide, along with short descriptions of each action.

To receive and make payments, however, you'll need to complete your registration by confirming your full postal address (including city and postal code), your date of birth, mobile phone number and nationality*. Depending on your country of residence, we may also ask you to confirm your source of wealth and primary intent of use via a drop-down menu. If you see such a pop-up in your account, please make sure to select all that apply to you so that you can use our services.

*Depending on your country of residence, you may not be asked for this information.

Check out the gif below for a quick display of the process:

*Click to enlarge the image

**The video is shown for illustration purposes only and may not be an exact representation of the product.

How do I secure my NETELLER account?

Once you've provided the required personal data, we'll send you a 6-digit verification code to your phone number or email address, which you'll need to confirm. Keep in mind that the code is valid for 15 minutes only.

You'll also be asked to set up a 6-digit Secure ID, which you'll be using for login and some transactions.

You can then enable additional security features by navigating to section Settings > Security and clicking on the Additional authentication methods tab.

How do I use my NETELLER account?

With the previous steps completed, you can now make use of most of the payment options NETELLER offers:

  • deposit funds to your wallet – we offer various deposit options, from cards and bank transfers to voucher payments;
  • pay securely at thousands of websites, directly with your NETELLER digital wallet – including at betting, poker and casino sites;
  • send and receive money – from merchants, as well as friends and family;
  • trade with dozens of crypto currencies;
  • withdraw funds from your wallet – to your card, bank account or mobile wallet.

However, some of the deposit and withdrawal options, as well as the Net+ prepaid card*, will require you to first verify your account before you can use them.

While you can use your NETELLER account for most payments without verifying it, we apply certain limits to each option. The limits depend on the features you use and will be displayed to you when you initiate a transaction. If you reach your transactional limit and you haven't verified your account yet, you'll be required to do so via a banner visible in the Dashboard section of your account.

Note: If you don't have a NETELLER account yet but are expecting money from another NETELLER member or an online merchant, you'll need to complete your registration in order to receive it. Once done, the funds will be automatically added to your NETELLER balance in the currency you've chosen during registration.

Do I need to have a bank account to use NETELLER?

You're not required to have an active bank account, nor a bank card, but this also depends on the type of payments you wish to make with your wallet. If you will be receiving funds from merchants and other members and then using them to pay online or send them to friends, you don't need a payment instrument for this. 

However, depending on the available payment options for your country, you might be unable to deposit to or withdraw from your wallet without a bank account or a credit/debit card.

Having a bank account could also help with your account verification, depending on what kind of proof of address you can provide.

*The Net+ card is only available to residents of authorized European Economic Area (EEA) countries.


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