Call us
Mon - Fri8 am - 5 pm UK local time
See full list of supported local numbers
Log in for faster authentication and shorter waiting time.
If your Net+ Prepaid Mastercard® is lost or stolen, please notify us immediately.
Account
Get help directly in your wallet.
Fast and personalised support
Chatbot, message and phone support
You can't access your wallet or you don't have an account.
Chat with our bot
Get instant support, available 24/7
Message us
Support response may take 24-48 hours
If you need urgent help, available only during working hours.
*Local charges apply