How do I locate my customer ID number?

Your customer ID is a unique number linked to your NETELLER wallet, consisting of 9-12 digits based on how long ago you registered. Depending on how you access your NETELLER wallet, there are two ways to check your customer ID:

Via web browser login

Once you've logged into your account, click on your registered names in the top right corner of the screen. Your user ID will be displayed there:

Click to enlarge the image.

Via mobile app login

Once you've logged into your account, click on the profile icon in the top right corner of the screen. Your user ID will be displayed under your registered names.

Please remember to use your customer ID as a reference for your bank wire transfers to ensure your money is deposited quickly and securely. Have your customer ID or your caller ID ready when you call our phone lines so that you can receive fast and efficient support from the NETELLER Help Team.

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