Please choose your experience: ×

Can I cancel a Money Transfer transaction?

NETELLER Money Transfers are instant and once received, they are irreversible. In some cases, however, you could still cancel a NETELLER Money Transfer if it's still pending, when:

  • you entered an invalid recipient's email address or phone number.
  • the recipient doesn’t have a NETELLER account yet. In this case, they will receive an e-mail invitation to register within 14 days and get the money.
  • the recipient’s account is restricted, e.g. due to exceeded transaction limits, etc.

To cancel, simply select the pending transaction and click Cancel

*Click to enlarge the image

Once the transaction is canceled, the funds will return to your available balance right away.  

I was scammed. How can I cancel my transaction?

If a transaction has already been processed, it can't be canceled or returned/reversed. Contact the recipient to negotiate the case.

As NETELLER Money Transfers are final and irreversible, make sure that you send funds to people you know and trust!


Related articles

Back to top