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To call us directly, dial 1-855-769-3600. Our customer service team will be happy to help you.
Lost or stolen cards
If your Net+ prepaid card has been lost, stolen or compromised in any way, please contact us immediately at 1-855-769-3600 to cancel your card.
To learn more about how to file a formal complaint, visit our complaints page. Agents are available during regular business hours (Monday to Friday, 8:00-17:00 UTC-7).