How can I add my Net+ Prepaid Mastercard® a mobile wallet?
This article specifically applies for the Net+ Prepaid Mastercard® offered in the European Economic Area (EEA) and the UK. For inquiries regarding the Net+ Virtual Mastercard® offered in Brazil, please refer to the appropriate section.
Adding your Net+ Card to a mobile wallet is available only in specific countries part of the European Economic Area (EEA) and the UK.
To see if your device supports mobile payments visit the mobile wallet provider`s official website: Google Pay™ Apple Pay®
How do I add my Net+ Card to my payment device?
Option 1: From the NETELLER mobile app
You can quickly and easily link your Net+ Card to Google Pay or Apple Pay directly from your NETELLER account without any additional authentication required. Simply follow these steps:
- Go to the Card section when logged in from the NETELLER mobile app.
- Press the button Add to Google Pay/ Apple Pay.
- Follow the instructions on screen and accept the wallet’s terms and conditions.
Option 2: From the mobile wallet app
If you choose this option, before you proceed, please ensure that the mobile phone number registered in your NETELLER account is up to date, verified and matches the one you’ve registered in your mobile wallet account.
- Open the mobile wallet app and select to add a new payment card.
- You will be asked to scan/enter your card details and add some personal information. Find further instructions on the mobile wallet provider`s official website.
- You may be asked to verify your card enrollment via a one-time passcode sent via SMS or e-mail. Once you receive the passcode, enter it on the mobile wallet app to confirm your card registration.
I failed to add my Net+ Card to my payment device. What should I do?
If you receive a message confirming the failure of adding your card, please contact us for further assistance via the available channels below.