What should I do if my Net+ Prepaid Mastercard® is lost or stolen?
This article specifically applies for the Net+ Prepaid Mastercard® offered in the European Economic Area (EEA) and the UK. For inquiries regarding the Net+ Virtual Mastercard® offered in Brazil, please refer to the appropriate section.
To report a lost or stolen card, log into your NETELLER account and go to the Net+ Card section.
Alternatively, you could call our dedicated "Lost & Stolen card" line (available 24/7) by clicking on the phone icon below.
Your card will be cancelled immediately, and you will be able to apply for a new one.