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The NETELLER Cryptocurrency Service is currently available in selected countries only. If you don’t see a Crypto section in your account, this means you can’t perform crypto transactions.

With NETELLER`s Cryptocurrency trade feature, you can trade your primary Fiat or Bitcoin balance against one of the available cryptocurrencies and profit from the price fluctuations. To start exchanging crypto create a NETELLER wallet and visit the Crypto section. It's separated into three tabs you can use to manage your portfolio, view market data, and trade.

Portfolio Tab

This image is for demonstration purposes only and does not reflect real-time data

Within this tab you can:

• view your recent exchange activity and portfolio value;
• view the number of investments and portfolio percentage for each trade in the Your portfolio chart;
• view and remove items from your watch list of selected cryptocurrencies.

Market Data tab

This image is for demonstration purposes only and does not reflect real-time data

Within this tab you can:

• see an overview of all supported cryptocurrencies. The market data chart shows a real-time price and a 24-hour price movement.  
• set an alert to receive a notification when the price of a selected cryptocurrency reaches a predefined level.
• view the market sentiment, which shows the ratio of users who have bought and sold the respective coin during the last 24-hours. It is updated every hour. 
• initiate an exchange by clicking on the Trade button next to the cryptocurrency you want to buy or sell.  
• use the Send shortcut to send your available crypto balance to another NETELLER member.
• filter the chart view by selecting an option via the ‘’view by’’ drop-down menu in the upper right corner. Filter options include Market sentiment, Cash return, % return, Change (24h), and Name.

Trade tab

This image is for demonstration purposes only and does not reflect real-time data

Within this tab you can:

• exchange your primary fiat or Bitcoin balance via the Buy/Sell tab. Some of the available cryptocurrencies (DSH, KNC, ATO amongst others) can be exchanged against Bitcoin only.
• make an instant, limit (take-profit/stop-loss orders), or recurring order.
• view Transactional fees and the total price on the Trade confirmation screen.

What is the minimum amount I can trade?

The minimum amount varies depending on the selected cryptocurrency and is displayed upon initiating a buy trade. 

Where can I see my transaction history?

All cryptocurrency transactions are visible in the History section of your NETELLER account. You can filter by account, date range, and transaction type. You can also review the transactions you've made with the chosen cryptocurrency in the Trade tab of the Crypto section.

Are crypto trade transactions subject to refund?

Cryptocurrency transactions are not refundable and cannot be reversed to the original amount at the time of the trade. 

For customers with registration country Italy:  From 15 July 2022, to perform crypto transactions, you are required to verify your NETELLER account (if you haven’t done so already) and fill out a personal information form accessible from the Crypto section in your account. If you are an Italian citizen, you would also have to provide your Tax ID. 

Rest assured that your personal information will be treated in accordance with our Privacy Policy and only for the purpose of providing you with our services as required by regulators.