The Net+ Prepaid Mastercard® is available only to residents of authorized European Economic Area (EEA) countries and the UK.

To report a lost or stolen card, log into your NETELLER account and go to the Net+ Card section. 

Alternatively, you could call our dedicated "Lost & Stolen card" line (available 24/7) by clicking on the phone icon below.

Your card will be cancelled immediately, and you will be able to apply for a new one.