Do I need to verify my identity?

You can use your NETELLER account without verifying your details to send and receive funds up to a limited amount. When you reach this limit, as a regulated financial institution, we are required to verify your identity. Verification increases trust between us. It makes us confident that you are who you say you are and that you’re located where you say you are located.

An easy way to ensure you have continuous access to all your NETELLER wallet benefits is to actively complete your identity verification. 

To verify your identity, we would usually require documentation, such as a picture of your ID and face and/or a proof of your address. 

Note: Additional documents may be requested if any details have been changed or if there are any discrepancies between your registration details and the documents you have provided.

If you have any questions about your limits or the status of your verification, you can check these details within the Settings > Verification section of your account.

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