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What are the benefits of the VIP Program?

To become a NETELLER VIP you must simply use your NETELLER wallet by transacting to merchants or by buying or selling Crypto[1]. The minimum amount to be transacted is $15,000 (or the equivalent in your chosen currency) for a quarterly period.

The day after you reach the minimum transfer criteria, your account will automatically become a NETELLER VIP account. You are then guaranteed the VIP status for the rest of that quarter and the following quarter. 

How do I keep the VIP status? 

To maintain your VIP Status or to reach a higher VIP level you must transact a certain amount to merchants or to buy or sell Crypto within the quarter.

For example, if you become a VIP on 1st of February, you are guaranteed to keep the VIP level status for March and Quarter 2 (April, May and June). 

However, if you do not make the minimum amount of transactions in Quarter 2, you will lose your VIP status at the end of Quarter 2 (30th of June).

The VIP Status levels are reviewed and adjusted at the end of each calendar quarter.

What are the benefits? 

  • Priority bank uploads and higher limits[2] on your transactions – both online and offline (using your Net+ card)
  • Free Net+ Prepaid Mastercard® 
  • Multi-currency account
  • All VIPs have access to our 24/7 email support in English. Gold members and above have their own dedicated personal account manager
  • As a VIP member, you will enjoy reduced fees for your transactions. The more you use your NETELLER wallet, the less you will pay

To receive a detailed overview of the VIP program, please visit our dedicated page

[1] The service is currently available in selected countries only. If you see a Crypto section in your NETELLER Account, the service is available for you.

[2] VIP status does not automatically remove transaction limits on your account. The transaction limits vary depending on the VIP level.

[3] Net+ card is only available to residents of authorized European Economic Area (EEA) countries.


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